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Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

We collect the following information:

  • Last name
  • First Name
  • Address
  • Postal code
  • Email address
  • Telephone / fax number
  • Credit Card Number
  • Gender / Sex
  • Age / Date of birth

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the next section, cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected through a form, namely:

  • Website registration form
  • Order Form
  • Survey
  • Competition
  • We use the information thus collected for the following purposes:
  • Order Tracking
  • Information / Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)
  • Your information is also collected through the interactivity that may be established between you and our website, as follows:
  • Statistics
  • Contact
  • Website management (presentation, organization)
  • We use the information thus collected for the following purposes:
  • Forum or discussion area
  • Comments
  • Correspondence
  • Information or for promotional offers
  • Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

  • IP adress
  • Operating system
  • Pages visited and queries
  • Time and day of connection
  • The use of such files allows us to:
  • Improved service and personalized welcome
  • Personalized consumption profile
  • Tracking control
  • Statistical

Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact us:

  • By mail: 385 Av Taniata, Lévis, QC, G6W 5M6
  • By email: [email protected]
  • By phone: 418-839-9538

Permission to access

We are committed to recognizing a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.

The exercise of this right will be done:

  • By mail: 385 Av Taniata, Lévis, QC, G6W 5M6
  • By email: [email protected]
  • By phone: 418-839-9538

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • Access management – authorized person
  • Computer backup
  • Login password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a share of risk is always present when using the Internet to transmit personal information.